Effective Date: May 29, 2025
At FinderPe (“we,” “our,” or “us”), customer satisfaction is our top priority. This Refund and Cancellation Policy describes the conditions under which refunds and cancellations are permitted for services or products purchased through https://finderpe.com (“Site”).
1. General Policy
All purchases made on FinderPe are final unless explicitly stated otherwise. We do not offer refunds for completed services, digital downloads, or subscription-based features unless specified in a product-specific policy.
2. Eligibility for Refunds
Refunds may be issued under the following conditions:
- Duplicate payment or transaction
- Service not rendered as promised due to technical error or failure on our part
- Unauthorized transaction if proven
- Product or service cancellation before fulfillment, within the allowable time frame (if applicable)
3. Non-Refundable Items
The following items are non-refundable:
- Digital content accessed or downloaded
- Completed consultation or support services
- Subscription payments after the billing cycle begins
- Processing or convenience fees charged by payment gateways
4. Cancellation Policy
Customers may cancel orders or services only before fulfillment or processing begins. Cancellations are not allowed after the service has been delivered or once the order is marked as complete.
To request a cancellation, please contact us at:
📧 Email: [email protected]
Phone: +91-797-619-4272
Address: 06 , SHRI HARI NIWAS JDA COLONY BASSI
5. Refund Process
If a refund is approved:
- It will be processed within 7–10 business days.
- The refund will be issued to the original method of payment.
- Customers will be notified via email once the refund has been processed.
6. Disputes and Chargebacks
In case of a dispute, we encourage customers to contact us before initiating any chargeback with their bank. Unwarranted chargebacks may result in account suspension or service restrictions.
7. Modifications
We reserve the right to amend this Refund and Cancellation Policy at any time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about this policy, please contact us:
Email: [email protected]
Phone: +91-797-619-4272
Address: 06 , SHRI HARI NIWAS JDA COLONY BASSI